Enrollment terms

1. Booking and payment

A seat is confirmed when we issue an invoice and is held for ten days from the invoice date. Seats not paid or formally arranged within that period are released to the waiting list.

2. Cancellation and transfer

Cancellation more than 28 days before the start date is refunded in full. Between 28 and 14 days, half the fee is refunded. Inside 14 days the fee is charged in full, but the seat may be transferred to another block within twelve months provided you notify us before the course begins.

If we cancel a course, you receive a full refund or a transfer, at your choice. We do not reimburse travel or accommodation, so book flexible where you can.

3. Weather and standing down

Courses run in rain. Training stops for lightning, sustained wind above 25 mph, or ice. A day stood down for weather is rescheduled at no charge; the decision is made by 06:30 and communicated by text.

4. Fitness and disclosure

Climbing is physically demanding work at height. Candidates must disclose any condition that could affect their safety or that of others before leaving the ground. An instructor may stop a candidate climbing where they judge it unsafe, and that judgement is final on the day.

5. Equipment

Equipment provided by the school is inspected before and after every course. Candidates using their own equipment are responsible for its condition; anything that fails inspection will not be used on our ground, and we will lend a replacement where we can.

6. Assessment and credentials

CROWNRIG delivers training and, where the awarding body permits, hosts assessment. We are not an awarding body and do not issue credentials. A course fee buys training and assessment; it does not buy a pass, and instructors do not adjust an outcome on request.

7. Conduct

A candidate may be removed from a course, without refund, for working unsafely after being warned, for climbing under the influence of alcohol or drugs, or for conduct that puts others at risk. This has happened three times since 2011 and we would rather it never happened again.

8. Liability

Tree climbing carries inherent risk that training reduces but cannot remove. Our liability is limited to the course fee paid, except where the law does not permit limitation. Candidates are responsible for their own insurance; employers sending candidates are responsible for confirming their cover.

9. Governing law

These terms are governed by the laws of the State of North Carolina.

Version 6.1, June 2026.